Coping with Unique Experiences (CUE) is a clinical and research program at the Icahn School of Medicine at Mount Sinai that works with teenagers and young adults who are experiencing changes in their mood and behavior such as odd or unusual thoughts, hallucinations, suspiciousness, social withdrawal, and confused thinking. Patients at our program receive state-of-the-art expert evaluation and patient-centered, evidence-based treatment. We offer appointments in-person or via telehealth.


Please email Dr. Shaynna Herrera at shaynna.herrera@mssm.edu and Rachel Jespersen at rachel.jespersen@mssm.edu for more information and to schedule an appointment.

If you or someone you know is having any of these experiences, CUE may be able to help:

  • Going off track a lot when talking

  • Difficulty in functioning in school, work, or home

  • Increased desire to be alone

  • Requiring prodding to complete basic activities

  • Loss of interest in activities

  • Loss of motivation and energy

  • Lack of pleasure in previously enjoyed activities

  • Odd appearance

  • Worsening personal hygiene and grooming

  • Feeling suspicious of others

  • Confusion about what is real versus imaginary

  • Hearing sounds, such as whispering or ringing, that others do not hear

  • Seeing shadows or flashes in the corner of the eye

  • Smelling or tasting things that others don’t

  • Feeling a loss of control over your own thoughts

  • Feeling as if things are moving too slowly or too quickly

  • Difficulty organizing thoughts or speech